Customer Service

SHIPPING INFORMATION:

• WindowAlert decals are shipped daily from Oregon via US Postal Service.
• WindowAlert UV Liquid and WindowAlert Stop Bird Attack are shipped daily via Federal Express Ground.
• UV Liquid and Stop Bird Attack cannot be shipped to Alaska, Hawaii, or international destinations.
• Orders typically ship the next business day.
• We offer free shipping for domestic U.S. shipments of 2 or more items.  Shipments of one item cost a flat $4.99.

INTERNATIONAL SHIPMENTS:

WindowAlert ships daily to points throughout the world. International shipments are limited to decals only. Purchaser is responsible for any inbound duties or taxes. We charge a flat $10 shipping fee, and offer free shipping to orders of 4 or more decals.. 

REFUNDS, RETURNS, and CANCELLATIONS:

Please email to info@windowalert.com the following:

• Buyer's name, address, phone number.
• Buyer's purchase date and order number.
• Explanation for requesting refund.
• Requests should be made within 90 days of purchase.
• Or, CALL: 877-733-2753